As I’m sure you know, there are many definitions of the term ‘management’. Here are three I’ve just found following a Google search: “The process of getting activities completed efficiently with and through other people” “The process of planning, leading, organizing and controlling people within a group in order to achieve goals” “The activity of [...]

I’ve recently been working with Sara, a small business owner, helping her to develop a more focussed and structured approach to managing her staff’s performance. Here she talks about her experience of working with me, the impact it has had on her staff’s performance and, importantly, the impact it has had on her confidence and [...]