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Monthly Archives: March 2009

How to encourage your staff to say ‘no’ or ‘not now’

I was recently talking to a manager who was complaining that some of her staff had a tendency to accept work from her which, it later transpired, they did not have the time to do (or at least to the deadline she had set). She just couldn’t understand why her staff didn’t seem to have [...]

Generation Y: employees or volunteers?

I guess it’s always been true that employees ‘sell their labour but volunteer their commitment’.
I’m sure it’s never been truer than with those highly talented, highly sought after Gen Y’ers. On the basis that research suggests that in ten years time these people (who are currently aged up to 28) will make up the largest [...]