I’ve recently been working with a group of managers who are finding it difficult to encourage their staff to evaluate their working processes in order to generate ideas for improvement (asking the question ‘what improvements can you think of’ was getting them nowhere fast).
My view is that it’s useful for staff to have a more [...]
Monthly Archives: November 2009
Effective people management – how to use S.W.O.T. questions
9 November 2009 – 7:30 am
