Research shows that ‘knowing what’s expected of them’ consistently ranks highly as a motivator in employee surveys. One of the biggest challenges for managers is defining their expectations of behaviours. In this series of articles I’m going to share with you a range of behavioural performance objectives that you can copy, edit, revise, correct and [...]
Posts tagged with: management
How to describe what you want from your staff – ‘assertive behaviour’
Research shows that ‘knowing what’s expected of them’ consistently ranks highly as a motivator in employee surveys. One of the biggest challenges for managers is defining their expectations of behaviours. In this series of articles I’m going to share with you a range of behavioural performance objectives that you can copy, edit, revise, correct and [...]
Generation Y: employees or volunteers?
I guess it’s always been true that employees ‘sell their labour but volunteer their commitment’.
I’m sure it’s never been truer than with those highly talented, highly sought after Gen Y’ers. On the basis that research suggests that in ten years time these people (who are currently aged up to 28) will make up the largest [...]
5 steps to effective performance management
Over the last 15 years I have worked with hundreds of managers, including team leaders and supervisors, in organizations of all shapes and sizes. Many of those managers were, by their own admission, reluctant to manage.
A different definition of ‘management’
As I’m sure you know, there are many definitions of the term ‘management’. Here are three I’ve just found following a Google search:
“The process of getting activities completed efficiently with and through other people”
“The process of planning, leading, organizing and controlling people within a group in order to achieve goals”
“The activity of getting things done [...]




