A story
Some years ago I worked with the MD of a commercial publishing business. I had spent a day facilitating a business planning session with him and his senior management team. At the very end of the day, and apropos of nothing as far as I could see, he did the following:
1. Pushed back his [...]

I guess it’s always been true that employees ‘sell their labour but volunteer their commitment’.
I’m sure it’s never been truer than with those highly talented, highly sought after Gen Y’ers. On the basis that research suggests that in ten years time these people (who are currently aged up to 28) will make up the largest [...]

As I’m sure you know, there are many definitions of the term ‘management’. Here are three I’ve just found following a Google search:
“The process of getting activities completed efficiently with and through other people”
“The process of planning, leading, organizing and controlling people within a group in order to achieve goals”
“The activity of getting things done [...]

I’ve recently been working with Sara, a small business owner, helping her to develop a more focussed and structured approach to managing her staff’s performance.
Here she talks about her experience of working with me, the impact it has had on her staff’s performance and, importantly, the impact it has had on her confidence and wellbeing.
Over [...]