I’ve recently been working with a group of managers who are finding it difficult to encourage their staff to evaluate their working processes in order to generate ideas for improvement (asking the question ‘what improvements can you think of’ was getting them nowhere fast).
My view is that it’s useful for staff to have a more [...]

I’m often asked by managers how they can make their performance review or appraisal meetings more of a two-way discussion, how they can encourage their staff to be more fully part of the meeting.
A start point is to give your staff member time and support in preparing for the meeting. How?
Take a look at this [...]

Many managers tell me they don’t delegate tasks as often as they’d like because they just don’t know where to start. Here’s a three step process that can help to identify what you could delegate, who you could delegate to and how much of a task you could delegate.
It’s all about making that start!

There comes a time in every manager’s life when they need to tell their staff that the way they are working isn’t, well, working. They may need to explain that they need their staff to be ‘more effective team players’ or ‘more receptive to change’. The challenge is in how to explain to those staff [...]

How often do we stand back and think about the value of applying effective people management practices – especially the value to the business? Take a look at this piece of research:
Proudfoot Consulting’s Productivity Survey for 2007 (PDF, 3.1MB) shows that in the UK 33.3% of the time spent in work is unproductive. Taking into [...]